Skip to main content

Privacy Policy

Our clients and vendors ‘ privacy is more than important to us. Without our customers and vendors explicit consent, we do not publish, sell or rent customer details to third parties for their marketing purposes. Read this privacy policy to learn more about how your personal information is used and protected. This statement’s privacy policies apply to our services available under www.healthaid.com.bd domain and sub-domains (the “Site”). You agree to disclose your personal information by accepting the registration Privacy Policy and User Agreement.

Our policies describe the information related to regular site operations; information we collect from you and what may subsequently happen to that information. The policies are incorporated in the terms of the User Agreement and subject to them. The policy is effective when new or all registering users are accepted in registration. Note that our privacy policy may change without notice at any time. Please review this page periodically to make sure you are aware of any changes. By visiting this website, you agree to be bound by this Privacy Policy’s terms and conditions. Please do not use or access our Site if you do not agree.

A. Your Privacy

We are extremely proud of our commitment to protecting your privacy at www.healthaid.com.bd. We appreciate your confidence in us. We’re going to work hard to earn your trust so you can use our services with enthusiasm and recommend us to friends and family. To understand how your personal information will be treated as you make full use of our Site, please read the following policy.

B. Assurance of Your Privacy

We promise that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our website and visitors on our Facebook fan page. Your trust and confidence are our highest priority.

C. Information that We Collect

We collect and store your personal information when you use our website. Our primary goal is to provide a safe, efficient, smooth and tailor-made experience. This enables us to provide services and features that are most likely to meet your needs and make your experience more secure and easier. Importantly, for this purpose, we collect only personal information about you that we consider necessary.

You can browse the Site in general without disclosing any personal information about you. You are not anonymous with us once you give us your personal information. To use our Site to the fullest extent, you will need to register using our online registration form, where you may be required to provide us with your name, date of birth, contact number, email ID, user ID, password, residence / business information, billing information, shipping information, bank account details and other personal information as indicated on the Site’s forms.

We indicate, wherever possible, which fields are required and which fields are optional. By choosing not to use a particular service or feature on the Site, you always have the option of not providing information. We may track certain information about you on our site automatically based on your behaviour. We use this information to conduct internal research on the demographics, interests, and behavior of our users to better understand, protect, and serve our users with, if necessary, customized offers.

On certain pages of the Site, we use data collection devices such as “cookies” to help analyze our web page flow, measure the effectiveness of promotion, and promote confidence and security. “Cookies” are small files that are placed on your hard drive to help us deliver our services. We offer some features that can only be found by using a “cookie.” We also use cookies to enable you to enter your password in a session less frequently. Cookies can also help us provide information that is targeted to your interests.

If your browser permits, you are always free to decline our cookies, although you may not be able to use certain features on the Site in that case, and you may need to re-enter your password more frequently during a session. Please refer to our Cookie Policy for more details on the usage data collected.

We collect information about your buying and selling behavior if you choose to buy or sell on the Site. In our feedback area like product review, merchant rating, etc., we also collect comments from other users about you. If you are a seller, we will also collect some additional information such as a billing address, details of other payment tool banking information, and information from monetary transactions tracking.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback to other users, we will gather the information you provide us with. We retain this information as necessary for dispute resolution, customer support and problem-solving as permitted by law.

D. Usage of Personal Information Provided By You

To facilitate the services you request, we use your personal information. We use your personal information in the file that we maintain about you and other information that we obtain from your current and past activities on the Site for: dispute resolution; troubleshooting issues; promoting safe trading; collecting fees; measuring consumer interest in the services that we provide, informing you about online and offline offers, products, services and updates; customizing your experience.

You agree that we may use your personal information to enhance our marketing and promotional efforts, analyze site usage, improve the content and product offerings of the Site, and customize the content, layout, and services of the Site. These uses enhance the Site and better tailor it to suit your needs, providing you with a smooth, efficient, safe and customized experience while using the Site.

You expressly agree to receive this information by accepting the User Agreement and Privacy Policy. If you do not wish to receive these communications, we encourage you to opt out of receiving certain communications in your My Account profile or by clicking any communications by unsubscribing. At any time, you can make changes to your profile.

E. Disclosure of Your Information

We may also use your information to provide you with information that is specific to your interests, such as new services and promotions, in some cases. The following are examples of some categories of individuals with whom we would from time to time share your information.

Advertisements: Where a user enters information about any form of an advertiser, we and the advertiser collect the information simultaneously. The information shall be used in accordance with the terms of this Privacy Policy and shall be used by the advertiser in accordance with the privacy policies of the advertisers. Because we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information.

Products and Services offered by third parties: There are certain items and services for which, before the item / service is listed on the Site, third parties request information. We and the respective third party collect the information provided by the user for such purposes at the same time. The third party uses this information in accordance with its privacy policy and offer terms. Because we do not control these third parties ‘ privacy practices, before deciding to use their services, you should evaluate their practices.

Internal Service Providers: We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the Site, and therefore we may provide these internal service providers with some of your personal information directly. These internal service providers are subject to confidentiality agreements with us and other legal restrictions prohibiting their use of the information we provide to them for any other purpose except to facilitate the specific operation related to the outsourced site, unless you have explicitly agreed or given them your prior permission for further use.

Legal Requests: We cooperate with law enforcement and regulatory enquiries, as well as other law enforcement third parties, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request from law enforcement or other government officials related to a criminal investigation or alleged illegal activity, we may (and you authorize us to) disclose your name, city, state, telephone number, email address, history of registered user ID, complaints of fraud, and history listing without a summons.

In addition, we may (and you authorize us to) disclose your name, street address, city, state, zip code, country, telephone number, email and company name to the owners of Intellectual Property Right under a confidentiality agreement, as we believe it is necessary or appropriate to investigate fraud, infringement of intellectual property, piracy or other illegal activity at our sole discretion.

Access or change your personal information
We will verify your identity before granting access or making changes to your personal identifying information to protect your privacy and security. If you have registered your profile on www.healthaid.com.bd, in order to access your profile information, your registered email and password are required.

Safety
We offer the use of a secure server when you place orders or access your account information. The secure software(aamarPay) encrypts before it is sent to us all the information you put in.